Software & Services

Since 1994, RTM Designs has developed software solutions solely for organizations in the Information & Referral field. Our ReferNet System introduced many features that quickly became an industry standard, such as:

  • 211 LA Taxonomy Implementation
  • AIRS Data Standards Support
  • Statewide Networking for Independent Local Organizations
  • After-hours/Emergency Call Transfers
  • Automated Agency/Resource Updates
  • Comprehensive Directory Publication

More recently, RTM software solutions have led the way with:

  • National Text Platform (NTP) integration
  • Healthcare Partner Referral integration
  • Systemwide HIPAA Compliance
  • Platform-independent Resource Search and Sharing with other I&R organizations

Though our System Setup module and ReferNet Resource System utilities, you may customize our systems to best meet your organizations' needs without the technical skill and manpower required to set up one of the 'build it yourself' I&R systems.

In 2018, RTM Designs released Navigate, the newest, most technologically advanced Contact and Client Management solution available. The Navigate system is a browser-based solution that includes all of the functionality that made our ReferNet product an industry leader, while leveraging our extensive API library and client-side processing to be the fastest, most efficient system available to Information & Referral Organizations. The Navigate System is fully backward-compatible with the ReferNet system, so your staff has the option of using the system of their choice or moving seamlessly between the two systems.

Learn more about RTM Designs Information & Referrals Solutions

  • Contact and Resource Management Maintain and search community resources, track contacts and clients learn more...
  • Public Access Search Engine Provide and track referrals through an intuitive, personalized website learn more...
  • API Webservices Share resource information easily with community partners learn more...
  • Data Visualization Create statistical reports for funders, community information or in-house analysis learn more...
  • Custom Software Solutions Need a custom solution for a special project, community partner, etc? RTM is operated by developers who understand your needs and have the skills to help make your project a reality. Contact us to find out how we can help.